Careers

Essential Duties and Responsibilities

• Build and maintain customer relationships
• Greet and field walk-in counter sales as well as inbound telephone inquiries
• Research answers to technical questions for customers
• Make outbound follow-up calls / emails to potential and existing customers to qualify leads
• Sell products and services
• Provide product demos to customers on request
• Prepare RFQ’s, following up with customers in a timely fashion
• Prepare sales orders that are requested or are a result of converting RFQ’s
• Estimate ETAs to customers, based on knowledge of vendor production and delivery schedules
• Prepare daily CP report of business transactions
• Partner with outside sales representatives fulfilling customer transactions
• Investigate and resolve customer issues on service, quality and other items
• Manage customer returns including requests for repairs
• Attend periodic customer appreciation events
• Perform other duties as assigned or requested

Education

Bachelor’s degree from a four-year college or university is preferred.

Experience

Industry experience is favored but not required. Applicants must be eager to learn and open to instruction.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform with essential functions.