Customer Service the PSC Way!

Having excellent customer service demands meeting and surpassing expectations! As a leading independent oilfield company, the team at Producers Supply Company excels at showing our amazing customers how important they are with every need or question they have. As your one-call-supplier, we partner with the best manufacturers to offer only the best products for your project. But with our 5 P’s of Producers (Pride, Productivity, People, Purpose, and Passion), our customer service doesn’t stop there…

It all starts at the top, with our owner and President, Gary Bowers, who brought in the Passion. From modest beginnings, he answered every phone call 24 hours a day, seven days a week, to help all his customers. We will aspire to maintain a positive can-do attitude that builds on the past 30 years of accomplishments. Today, that same customer service remains at the core of the organization, and no matter how much Producers Supply Company has grown, we have continued to provide unmatched service.

This unmatched service is driven by the awesome people that create our outstanding value. With an average tenure of eight years, our team is not afraid to work hard and always strive to make a difference in a client’s moment of need. We put the right people and the right products together in the right place, all to ensure that your job stays as operational as possible. This is a partnership, and we know that by providing maximum value to your operations, you will want to continue working with us. This value includes services such as job site inventory trailers to stock products needed on a routine basis, or our on-site delivery being reliable and on time, which can make a huge impact.

We all understand that there are many choices to be made in oilfield supply, and experience isn’t the only thing to consider. Although we possess the experience and knowledge to provide you with the solutions you need, it’s that extra dedication to our value of Productivity that keeps our customers coming back. We have spent many late nights and holidays, making sure our customers working 24/7/365 have the materials they need when they need it. We will give the task at hand 100% of our focus and hold each other accountable.

The best part is that our customer service doesn’t stop with our customers! Our employees are always excited to provide an unparalleled customer experience because of how we value and treat them. Another one of our “5 P’s” includes People, meaning we will treat one another with respect and integrity at all times. The safety of the Producers family is always at the forefront of the company’s values, with well-maintained vehicles, a state-of-the-art inventory management system, and quality control procedures, all of which are vital factors in achieving safe practices and protocols.

From safety within the PSC family to the front-facing service with our customers, we are here. Producers Supply Company strives to provide the highest quality of customer service to our employees, vendors, and customers, ensuring your continued business. This Purpose means we will value our role in our customers and supplier partners success. Don’t settle for anything less than the PSC standard, and experience what a true partnership means to us. Our last “P” of Producers is Pride, and it means that we will always value, promote, and fiercely protect our reputation.

To learn more about the 5 P’s of Producers, and more about our business, contact us for more details on the industry’s leading oilfield supplier. No matter your oilfield supply need, location, or project, our team will make it happen.